01// CONTACT
Contact us
RefugeBot is operated by Refuge Gaming, a community-run service for 7 Days to Die server operators. Reach out for support, billing questions, or anything else.
COMMS // CHANNELS
Email
Discord
Refuge Gaming community Discord — see refugegaming.org for an invite.
Response time
We aim to respond within 1–2 business days. Pro subscribers receive priority email support.
Billing & subs
For subscription changes, plan switches, or cancellations, the fastest path is the self-serve billing portal after signing in.